Masks are required when entering our building. We will continue to monitor CDC guidelines to ensure the safety of all clients, volunteers, and staff.

Food Pantry &
Emergency Assistance

Food Pantry

The Jewish Family Service Food Pantry is a partner in hunger relief with the North Texas Food Bank.

Our Food Pantry provides food for qualified families and individuals in the following 23 zip codes: 75209, 75220, 75225, 75229, 75230, 75231, 75234, 75238, 75240, 75243, 75244, 75248, 75252, 75254, 75287, 75001, 75006, 75007, 75010, 75011, 75042, 75080, 75081. 
If you live outside of these zip codes, visit www.NTFB.org to find a pantry near you. 
Location

Jewish Family Service
5402 Arapaho Road
Dallas, TX 75248

Questions? Call 972-437-9950 ×267
COVID-19 safety precautions and drive-thru remain in place.
COVID-19 HOURS
8:00 am – 11:00 am
Thursday
Drive-Thru Distribution
REGULAR HOURS
9:00 am – 1 pm
Tuesday, Thursday and Friday
By appointment: 972-437-9950 x267
FOOD PANTRY

What to Expect

We are a “client-choice food pantry” which allows for individuals seeking food assistance to choose the products they bring home to their families. Clients may make an appointment once a month and come into the food pantry to pick the products that they like to eat. We always carry a core list of items based on nutritional guidelines from the North Texas Food Bank, like canned fruits, vegetables, and proteins, beans, grains, meat, and eggs, along with various donated items such as bread, frozen meals, and produce.

Our volunteer “shoppers” walk through the pantry with our clients and help explain what items they may place in their cart based on the size of their family and what we have in stock. This model creates a more dignified experience for the client and reduces food waste due to preference and dietary constraints. Our food pantry also allows for clients to meet with a Case Manager to help meet other needs available throughout the agency.

With our client-choice pantry reopening, we are returning to our zip code requirements. If you live outside of these zip codes, please go to NTFB.org to find a pantry near you. If you live in the zip codes we service, please create an account to schedule an appointment.

The Client-Choice Shopping Model will reopen beginning Thursday, December 2, 2021 from 9 am – 1:00 pm by appointment only. We are introducing a new scheduling tool for all clients. Appointments are required and enforced. Please create an account to schedule an appointment.  If you do not have reliable internet access, call 972-437-9950 to schedule.
Follow along for step-by-step instructions to create a new PantrySoft account.
COVID-19 Procedures

You must come in a vehicle and remain in that vehicle unless otherwise instructed. Please follow the signs and traffic patterns we have laid out. We will place a pre-packaged box of food in your trunk, and ask that you ensure your trunk is cleared before arriving at JFS. If your trunk does not open automatically, please follow instructions by our staff and volunteers to get your food put away.

For any questions, please call 972-437-9950 ×267.

Pre-COVID Procedures

Our Food Pantry is set up so that individuals are able to choose food items just as they would in a grocery store. Kosher foods are available for those who observe Jewish dietary laws. In addition to regularly scheduled appointments for individuals and families at our Pantry, we provide home delivery for the homebound or disabled individuals as appropriate.

For any questions, please call 972-437-9950 ×267.

Additional Resources

For food pantry clients who need additional resources, our Case Manager will be available to answer calls for emergency food assistance at 972-437-9950 x267. Please also check ntfb.org for open distribution sites.


Case Management

For those individuals who come to our Pantry, access to the food pantry Case Manager is provided. When an unmet need arises, we work in providing information and referrals as appropriate and also coordination of those needed services. “Wraparound Services” are provided to address basic needs essential to regaining self-sufficiency.


Continuum of Agency Services

Those who use our Food Pantry have access, if needed, to our individual and family counseling, employment counseling, family violence intervention, special needs services and services for the elderly services provided by Jewish Family Service.


Kosher Corner

As an organization founded on Jewish values, we believe it is our responsibility to be an open door to our community, and that includes the specific needs of our Jewish community. With the grand reopening of our Food Pantry, we are proud to announce the expansion of our Kosher Corner and the beginning of a new outreach initiative with the Jewish community to help our community overcome any barriers to accessing food and other JFS services.

As always, Kosher foods, including meats and dairy are available for those who observe Jewish dietary laws, through a generous private donation in the JFS Kosher Corner.  Confidential, private appointments can be scheduled. Please call Maya Cohen, Food Pantry & Community Outreach Manager, at 972-663-5530 or email mcohen@jfsdallas.org.


Vickery Meadow

Hours

Wednesday: 1:00 – 4:00 pm
Thursday: 9:00 – 12:00
Saturday: 9:00 – 12:00

No appointment needed. Vickery Meadow Food Pantry is a walk-in pantry.

Vickery Meadow Neighborhood Alliance, Jewish Family Service, Catholic Charities, Temple Emanuel, Our Ladies of Charity and St. Vincent de Paul collaborated to create the Vickery Meadow Food Pantry serving 75231 and 75243 zip codes only. JFS Case Management Services are also available on site.

Location

Vickery Meadow Food Pantry
8448 Walnut Hill Lane
Dallas, Texas 75231


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