FIND HELP

Get the Support
You Need Today

No one deserves to struggle alone. We’re here to provide you with the resources, support, and care services to meet you right where you are.

SERVICE OVERVIEW

Comprehensive Care
For Every Stage of Life

Every program is rooted in dignity, backed by expertise, and available to anyone in Greater Dallas.

Three women sit in a waiting room with wooden chairs, facing a reception desk where a staff member is working.

Physical Health

Helping you stay well in your body

  • Primary Medical Care
  • Prenatal Care
  • Older Adult Services to help individuals remain independent
A woman and a young boy sit at a table, drawing and spelling “home” with letters, surrounded by colorful art supplies.

Ongoing Opportunities

Compassionate support through life’s challenges

  • Individual & Group Behavioral Health Counseling for Adults & Older Adults
  • Child, Adolescent, and Family Counseling
  • PLAN Clubhouse & Connections peer support for individuals with severe and persistent mental illness
  • Chaplaincy Services
  • Holocaust Survivor Care
Metal shelves filled with green bell peppers, packaged green onions, and cucumbers in a fresh produce storage area.

Nutritional Health

Access to food with dignity

  • Client-Choice Food Pantry
  • Kosher Corner at the Food Pantry
  • Kosher Home Delivered Meals (KHDM)
Smiling man in a blue shirt waves at his laptop during a video call, sitting at a desk with notebooks and a mug.

Financial Health

Guidance to build stability and self-sufficiency

  • Career Coaching & Job Leads
  • Financial Coaching
  • Priya: The Jewish Reproductive Fund
Explore All Services

How to Access
Our Services

STEP 1

Contact our team
to get started

You can make your request or inquiries for services online or over the phone. This initial process helps our team understand your needs so that we can identify services that might support you best.

Leave a message on our confidential voicemail with name, phone number, and type of service requested.

STEP 2

Make a plan

After we receive your inquiry, our team will reach out to you via phone call or email to discuss specific details and next steps in 1-2 business days. Together, we’ll make a care plan that works for you.

STEP 3

Start receiving
care from us

Whether it’s a medical evaluation, a counseling session, or a meal delivery, you can start receiving quality care from our trusted professionals.

FAQs

GENERAL QUESTIONS

  • Who does JFS Dallas help?

    Anyone in our community who is in need, regardless of religion or ability to pay. We proudly serve all residents of the Greater Dallas area.

  • What do if I’m having an urgent mental health crisis?

    In a mental health crisis, please call the Suicide and Crisis Lifeline by dialing 988.

  • Does JFS Dallas accept donations?

    JFS Dallas accepts financial gifts and food donations. Financial donations help us continue to provide support at every turn, and can be made at jfsdallas.org/donate-now. Non-expired food donations are accepted at our main office during our regular office hours. You may also call 972-437-9950 to connect with someone in our food pantry. We do not accept donations of clothing, furniture, or other household items.

  • If I need emergency financial assistance, who should I contact?

    If you are currently receiving a service at JFS Dallas, please contact your provider directly. If you are not currently an active JFS Dallas client, please contact the Intake Team at 972-437-9950 ext 375 and leave a voicemail. Someone will call you back to provide you with resources in your area. You can also contact 211 for additional resources.

  • Does JFS Dallas provide psychiatric services or medication?

    If you are currently receiving Adult or Older Adult Behavioral Health services with a JFS Dallas provider, please contact our JFS Northpoint Health Center at 469-780-4590 to establish care with one of our providers for an evaluation. If you are not currently receiving Behavioral Health services with JFS Dallas, you can call 972-437-9950 ext 376 and someone will call you back to provide you with resources in your area.

  • Does JFS Dallas provide housing or shelter?

    JFS Dallas can provide you with a list of shelters or other resources that may be able to assist you with your needs. Please call 972-437-9950 ext 340 for resources. You may also call 211 for additional resources.

  • Does JFS Dallas provide transportation?

    While there have been times when JFS Dallas has been able to provide non-emergency medical transport, we are currently unable to provide this service. If you are currently receiving medical or behavioral health services and transportation is a hindrance to your receiving regular treatment, please discuss your concerns with your provider directly. Together, we will help to find a solution for you. If you are not currently receiving these services, you can call 972-437-9950 ext 340, and we will be happy to provide other resources that may be able to meet your needs.

  • How do I make an initial appointment for counseling?

    Counseling appointments are made with the assigned provider. Completion of the Intake Process is required to get matched to a provider. You can complete the Service Request form on our website or you can call us at 972-437-9950 to get the process started.

  • Does JFS Dallas provide Autism testing or other neuropsychological evaluations?

    JFS Dallas provides Autism testing and neuropsychological evaluations within the Jewish Day Schools. Your child must be enrolled at a Jewish Day School and must be referred to JFS Dallas for the evaluation. Please contact your child’s school team to discuss the possibility of getting an evaluation for your child. JFS Dallas is not able to provide testing for adults or children not enrolled in a Jewish Day School. For referrals, please call 972-437-9950 ext 376 and leave a voicemail. We will call you back to provide you with testing resources.

Food Assistance

  • How do I make a Food Pantry appointment?

    If you live in the following zip codes 75209, 75220, 75225, 75229, 75230, 75231, 75234, 75238, 75240, 75243, 75244, 75248, 75252, 75254, 75287, 75001, 75006, 75007, 75010, 75011, 75042, 75080, 75081, you can register on our website jfsdallas.org/food or call 972-437-9950 to schedule an appointment.

  • Does JFS Dallas deliver food?

    If you are living in Dallas County and over the age of 60, you may qualify for Kosher Home Delivered Meals. You can fill out the Service Request form on our website (link above) or you can call 972-437-9950 ext 340 and leave a voicemail. We are not able to deliver food from our Food Pantry at this time.

Behavioral Health Services

  • Does JFS Dallas provide psychiatric services or medication?

    If you are currently receiving Adult or Older Adult Behavioral Health services with a JFS Dallas provider, please contact our JFS Northpoint Health Center at 469-780-4590 to establish care with one of our providers for an evaluation. If you are not currently receiving Behavioral Health services with JFS Dallas, you can call 972-437-9950 ext 376 and someone will call you back to provide you with resources in your area.

  • How long does the Intake Process take before I can schedule with a provider?

    While we cannot give a definitive time frame, we respond to all calls and service inquiries within 1-2 business days. We make every effort to expedite the process and connect you with a provider as soon as possible. You can reduce delays in the process by completing all the necessary consent and acknowledgement forms and providing the front and back of your insurance card. Getting assigned to a provider takes 1-4 weeks. There are times when we might be working through a waitlist, which could lead to some delays; however, we are happy to share any current delays during your initial Intake appointment.

  • Can I choose my therapist?

    Through our comprehensive triage process, we match you with a provider based on your presenting concerns, the provider’s area of expertise, and your insurance. We also make every effort to accommodate your preferences for a provider, including gender, speciality, and time availability.

  • If I don’t like my therapist, can I ask for a different one?

    We want your counseling experience to be helpful. If you feel you are not quite connecting with your provider, we ask that you take the opportunity to discuss your concerns during your counseling session. Sharing your experience with your provider can be a therapeutic part of the counseling process. Your provider will listen to your concerns and work with you to make a plan moving forward, even if that plan ultimately results in sending your case back to triage for reassignment.

Insurance

  • Does JFS Dallas accept my insurance plan?

    JFS Dallas accepts most major insurances, including Medicaid and Medicare. For questions relating to your specific insurance carrier, please contact our Billing department at 972-437-9950.

  • If I do not have insurance, how much will I pay? Are my services free?

    JFS Dallas does not want cost to be a barrier to treatment. Although there is a fee associated with all services, we do have a Sliding Fee Discount Scale (SFDS) to make services more affordable. To apply for the SFDS program, complete a SFDS Application and provide your household size and proof of household income. You can obtain the SFDS Application from our front desk or our Billing Department. Please call 972-437-9950 to get the SFDS process started.

Medical Care

  • How do I make an appointment with a medical provider?

    You can call JFS Northpoint Health Center directly at 469-780-4590 to schedule an appointment. More information can be found at jfsdallas.org/health-care.

  • Is the JFS Northpoint Community Health Center accepting new patients?

    Yes! Our JFS Northpoint Health Center is accepting new patients. Please call 469-780-4590 to schedule your new patient appointment.