Marketing Sales Counselor – Legacy Senior Communities Midtown Park – Dallas

  • Full Time
  • Dallas

Website Legacy Senior Communities

The Marketing Sales Counselor provides sales activities and results necessary to achieve and exceed the community’s sales and move-in goals, continuously maximizing occupancy and achieving budgeted census and per diem goals.

  • Schedules sales appointments; establishes a work schedule most responsive to the needs of the resident and family members
  • Responds to request for information and brochures in a timely manner and according to performance standards outlined by your regional marketing manager
  • Interacts with others by developing and maintaining rapport, demonstrating interpersonal sensitivity toward others to establish a relationship and continue the sales process. Identifies/anticipates customer’s needs, eliciting ideas, feelings, and perceptions from others.  Probes to identify the needs and goals of potential customers
  • Conducts presentations (independent living, assisted living, memory support, or skilled nursing) to prospective residents and/or family members
  • Pre-qualifies potential customers so that sales efforts expended are in proportion to their urgency and appropriateness for the community
  • Recommends solutions that match customer needs; overcomes objections by demonstrating benefits to customers, and negotiating a mutually beneficial outcome
  • Conducts assessments of potential residents to determine appropriateness for admission.  Communicates with other department managers as necessary in relation to the assessment process
  • Completes residency agreements, financial discloser forms; secures proper signatures and necessary deposits
  • Manages weekly sales and marketing reports; participates in community marketing and sales events.
  • Conducts/attends weekly sales and marketing meetings
  • Keeps updated on relevant operational, competitive, and community information in order to respond effectively to residents, prospects, families, and the general public

Education, Experience, and Skill Requirements

  • College degree preferred but not required
  • Minimum of 2 years of direct customer sales experience with a record of meeting or exceeding sales performance goals in a senior living environment
  • Language Ability:
  • Effective communication with all levels in a professional manner
  • Excellent oral and written communication and presentation skills
  • Mathematical Skills:
  • Ability to perform mathematical functions using a calculator or Excel Spreadsheet
  • Cognitive Demands:
  • Must be self-starter, team player, attentive to detail and possess excellent organizational skills
  • Positive attitude and approach to change and improvements
  • Computer Skills:
  • Proficient in Microsoft Office (Word, Excel, and PowerPoint)
  • Competencies:
  • Detail oriented and excellent organizational and follow-through skills
  • Ability to follow directions

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