911 Community Engagement Coordinator #1475 – North Central Texas Council of Governments

Responsibilities: As the 9-1-1 Community Engagement Coordinator, you will be responsible for developing, implementing, and maintaining comprehensive campaigns, events, and educational initiatives aimed at increasing public awareness about 9-1-1 emergency services. Your key responsibilities will include:

  • Designing and executing strategic campaigns to educate community members, public groups, schools, and organizations about the proper use of 9-1-1 during emergencies.
  • Building and nurturing strong relationships with diverse community stakeholders, including the general public, businesses, schools, non-profit organizations, public safety community, and government entities.
  • Facilitating communication and collaboration between various community groups to ensure a coordinated approach to 9-1-1 education and awareness efforts.
  • Utilizing a variety of outreach strategies, marketing techniques, and publications to effectively disseminate essential information about 9-1-1 services.
  • Organizing and participating in community events, workshops, and presentations to engage and educate different demographic groups.
  • Monitoring and evaluating the effectiveness of community engagement initiatives and making data-driven adjustments to improve impact.
  • Keeping up-to-date with industry trends, best practices, and emerging technologies related to emergency services and community engagement.

Qualifications: A successful candidate will possess the following skills/qualifications:

  • Proven experience in community engagement, public outreach, marketing, or event planning.
  • Knowledge of emergency services, public safety, and 9-1-1 systems a plus.
  • Excellent communication and presentation skills, with the ability to engage diverse audiences.
  • Strong organizational and project management abilities.
  • Empathy and understanding of community needs and concerns.
  • Proficiency in using social media platforms, digital marketing tools, and data analysis software.
  • Ability to work independently and collaboratively within a team.
  • Flexibility to work occasional evenings and weekends for community events.
  • Passion for community outreach and a commitment to enhancing public safety.

Work Experience:

  • Work requires broad knowledge in a general professional or technical field.  Knowledge is normally acquired through four years of college resulting in a Bachelor’s Degree.
  • Over one year up to and including three years.


Annual Salary Range: $60,000 – $70,000 depending on experience.

Apply at https://nctcog.hua.hrsmart.com/hr/ats/Posting/view/1475

To apply for this job email your details to AHarding@JFSdallas.org

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