The Resale Shop - Donation Policies

New and gently-used donations from individuals and businesses in our community are vital to the mission of The Resale Shop. Donations to and proceeds from The Resale Shop help fund the professional, wrap-around mental health and social services at Jewish Family Service.

Please review the below list of acceptable and unacceptable items.

Accepted Donations:

We need donations of gently used items, including...
- Clothing, shoes & linens 
- Jewelry
- Housewares
- Small electronics and game consoles in working condition
- Collectibles & knickknacks
- Furniture & furnishings (beds must be disassembled prior to pick up
- Books
- New, unopened toys or games

 

When The Resale Shop receives items that it cannot sell, such as broken, torn or damaged items or products that have been recalled by the Consumer Product Safety Commission, we are forced to dispose of those items for the safety of our customers. The fees for disposal of these items raise our expenses and reduce the revenue available for job-training and employment services.



The Resale Shop will not accept the following items:

- Large appliances, including TVs, copy machines, washing machines/dryers
- Oversized desks or airmoires
- Building materials or plumbing supplies (includes carpet, shutters, doors, windows, toilets, lumber, concrete, bricks, stones)
- Encyclopedias or magazines
- Undergarments and hosiery (includes nightwear, underwear and bras, socks and swimsuits)
- Upholstered couches and chairs that are faded, torn, soiled or otherwise damaged
- Used toys, games and baby items (baby clothing is accepted)
- Automobile parts (tires, wheels, batteries, seats, body parts and engines)
- Paint and chemicals of any kind
- Kerosene and gas heaters and appliances
- Water-soaked, damaged or stained items
- Swing sets/children’s swimming pools
- Air conditioners
- Treadmills or other large exercise equipment
- Weapons (including air soft or paint guns)
- Food/perishable items
- Mattresses or headboards without frames
- Gas-powered equipment, including gas grills or lawn equipment


Why does The Resale Shop not accept some items?
All donations that The Resale Shop can sell in its store are greatly appreciated. However, when The Resale Shop receives items that cannot be used, staff must dispose of them, raising expenses and reducing the revenue available for us to serve clients through our programs.

When The Resale Shop receives items that it cannot sell, such as broken, torn or damaged items or products that have been recalled by the Consumer Product Safety Commission, we are forced to dispose of those items for the safety of our customers. The fees for disposal of these items raise our expenses and reduce the revenue available for job-training and employment services.

Tips for Donors:

- Check your items before donating to make sure all are items you want to give to The Resale Shop.
- Check pockets of clothing for jewelry, money and other valuable items that you might not want to donate.
- Separate clothing and shoes from other household items.
- Check to ensure that items you are donating are not soiled, stained or ripped.
- Test electrical equipment and battery-operated items to make sure they work.
- Include all pieces and parts to household appliances

What does The Resale Shop do with items that don’t sell?

Where possible, items that are placed on the sales floor but do not sell are recycled and sold to third party vendors who will send these items to third world countries. This only pertains to clothing and shoes. 

Thank you for your cooperation by not donating items we deem unsafe or unsellable. You can dispose of your unacceptable items at:

The Custer Road Transfer Station
9901 Custer Road, Plano, TX
(972) 727 6341

 

 

 

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